Caitlin Horan, assistant dean of graduate academic services in George Mason University’s Costello College of Business, has transformed the graduate services team. Referred to as the “heart” of the Costello graduate team, Horan is known for her innovation, student advocacy, and strong organization skills. She’s also a founding member of her department’s party planning team and has created team-building events such as chili cook-offs and trips to see the cherry blossoms. For all of this and more, she is being recognized as the May Employee of the Month.
“Not only has Caitlin leveraged her strong interest in technology, efficiency, and providing quality service to students to improve the functioning of the graduate teams, she has also sought opportunities to lend her voice, time, and effort to university-level initiatives to implement new and better systems,” said Paige Wolf, associate dean of Costello graduate programs.
Graduate program manager Lauren Flynn said Horan is truly exemplary as both an employee and a colleague. “I don’t believe I have ever worked with anyone more thoughtful in her work and generous with her time, and I can think of no one more deserving.”
Saul Garcia, assistant director of MS in Management Program, emphasized Horan’s ability to recall and organize entire Costello schedules and programs with ease, which has been vital for their department. “She is the glue that holds our unit together,” he said.
May Abou Ghazaleh, assistant director of the Master’s in Real Estate Development Program, said, “Caitlin’s expertise, organization, and commitment has transformed the efficiency and accessibility of program operations, directly contributing to the success of faculty, staff, and students.”
“As a leader, Caitlin is not only dedicated to the success of our programs but also deeply empathetic to the needs of her staff. She consistently goes above and beyond to support her team, fostering a collaborative and supportive work environment where everyone feels valued and empowered to excel,” said Vanessa H. DeShane, director of specialized master’s programs at Costello.
“One of the things that truly stands out about Caitlin is her wealth of knowledge,” said Shabnam Rezai, assistant director of MSF and MSBA Programs. “She’s our go-to person for advice and guidance.”
How did you come to George Mason:
After completing a master’s degree in educational administration and policy at the University of Georgia, I was looking to move to the DMV—a term I only associated with the Department of Motor Vehicles before moving here! I completed my undergraduate degree at the College of William and Mary, so I had a number of college friends who lived in the area, and I was looking for a change. I applied to many schools in D.C. and Northern Virginia, but George Mason’s commitment to access and inclusion resonated with me the most.
Best day on the job:
I have had the opportunity to join groups of students on their short-term study-abroad programs in Chile, Dubai, Estonia, and South Africa. These experiences have been incredibly rewarding, both personally and professionally. Watching the students learn about doing business in a foreign country firsthand while applying what they have learned in the classroom is such a cool experience!
What do you like best about working at Mason:
My answer is twofold: First, I love my colleagues! They are some of the hardest working, innovative, and passionate people I know. Second, I also love working with our students. Graduate students are such an interesting group because of the diversity of perspectives that they bring to the table. Our students range in age from 21 to 60+, so there’s always something to learn from them. I also absolutely love it when I hear them talk about how they have been able to apply what they learned in the classroom to their jobs, or how they have leveraged the network they gain by joining the program to find a new job.
What do you like to do when you’re not working:
I enjoy traveling, hiking, reading, playing ultimate frisbee, and spending time with friends and family.